Book Today and get Rs. 2500 off per vehicle this Diwali | 6 High Speed Electric Scooters Under One Roof

Privacy Policy

Electric One Mobility Pvt. Ltd. (“Electric One “) is concerned about the privacy of its users (hereinafter referred to as “You” “Your” “Yourself”) accessing its website located at www.electric-one.com and has provided this Privacy Policy (“Policy”) to familiarize You with the manner in which Electric One Mobility Pvt. Ltd. collects, uses and discloses Your information collected through the Website. By using the website, you agree to the terms and conditions of this policy. If you do not agree with the terms and conditions of this policy, please do not proceed further to use this website.

1.    Information and Usage

This Privacy Policy explains how Electric One Mobility Pvt. Ltd. collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website. ‘Personal Information’ is data that can be used to uniquely identify or contact a single person (“Personal Information”). Personal Information for the purposes of this Policy shall include, but not limited to, information regarding Your name, address, telephone number, date of birth, gender, E-Mail address, etc.

You may need to provide Electric One Mobility Pvt. Ltd. Your Personal Information during the course of using some services of the Electric One Mobility Pvt. Ltd., for instance, creating a User ID, provide information in Your account while registering on the Website, or provide financial information while making an online purchase, upload content, participate in any online survey or contest, communicate with Electric One Mobility Pvt. Ltd.‘s customer service by phone, E-Mail or otherwise, provide reviews for the content available on the Website.

Electric One Mobility Pvt. Ltd. collects only such Personal Information that Electric One Mobility Pvt. Ltd. believes to be relevant and is required to understand you or your interests. Electric One Mobility Pvt. Ltd. collects Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, to provide You with a customized Website experience, to notify You of any updated information and new activities and other related functions offered by Electric One Mobility Pvt. Ltd., keep You informed about latest content available on the Website, special offers, and other products and services of Electric One Mobility Pvt. Ltd., to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with Electric One Mobility Pvt. Ltd. or to prevent fraud and unlawful use In an effort to make our Website effective, certain information may be collected each time you visit the Website. Such information may be stored in server logs. These encrypted statistics do not identify you personally, but provide us the information regarding your visit to the Website and the type of user who is accessing our Website and certain browsing activities by You. This data may include: IP address of Your server from where the Website is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of Your system and the Website You last visited before visiting to our Website. The duration of Your stay on our Website is also stored in the session along with the date and time of your access. These data are used by Electric One Mobility Pvt. Ltd. to understand the use and number of user visiting the Website.

Some of the information related to the Website and Your visit to the Website may be shared by and with the sponsors, investors, advertisers, developer, strategic business partners of Electric One Mobility Pvt. Ltd. and some associates in order to enhance and grow our business and the Website to which you give your irrevocable consent but we assure that these information will never include any of Your Personal Information. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major Websites.

When You use the Website, Electric One Mobility Pvt. Ltd.‘s servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about Your activities on the Website; for instance by way of cookies and you give you irrevocable consent for the same and for the said process of information collection, Electric One Mobility Pvt. Ltd. will not be held liable or

responsible in any manner whatsover. A cookie is a small amount of data that is sent to a user’s browser from a web server and is eventually stored on a user’s computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information You submit to Electric One Mobility Pvt. Ltd..

Whether You want Your web browser to accept cookies or not is up to You. If You haven’t changed Your computer’s settings, most likely Your browser already accepts cookies. If You choose to decline cookies, You may not be able to fully experience all features of the Website. You can also delete Your browser cookies or disable them entirely, but this may significantly impact Your experience with the Website and may make parts of the Website non functional or inaccessible. We recommend that You leave them turned on.

We use “third-party“ service providers to serve ads on our behalf across the internet and sometimes on this Website. They may collect anonymous information about Your visits to our Website, and Your interaction with our products and services and for the said process Electric One Mobility Pvt. Ltd. will not be held liable or responsible in any manner whatsoever. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, E-Mail address, or any personally identifying information about the user.

Electric One Mobility Pvt. Ltd. also uses the log file like other website servers which is the standard measures. They include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use them to analyze trends, administer the site, track a user’s movement and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Electric One Mobility Pvt. Ltd. DOES NOT trade or sell Your Personal Information in any manner, except as specified herein or if express consent is sought from you.

Personal Information provided by You is used only:

  • To facilitate Your use of the Website
  • To respond to Your inquiries or fulfill Your requests for information about the various services
  • To provide You with information about Electric One Mobility Pvt. Ltd.‘s products/services and to send You information, materials, and offers from Electric One Mobility Pvt.
  • To send You important information regarding the Website, changes to Electric One Mobility Pvt. Ltd.‘s terms, conditions, and policies and/or other administrative information
  • To send You surveys and marketing communications that Electric One Mobility Pvt. Ltd. believes may be of interest to You
  • To personalize Your experience on the Website and Electric One Mobility Pvt. Ltd.‘s other websites by presenting advertising, products and offers tailored to You
  • To help You address Your problems with the Website including addressing any technical problems
  • If You purchase any content or avail of any service from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service
  • For proper administering of the Website
  • To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website)
  • To improve the services, content and advertising on the Website[Text Wrapping Break](l) To protect the integrity of the Website and[Text Wrapping Break](m) To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law

You acknowledge that apart from Your Personal Information, if You upload any content on the Website, such content may contain information including Personal Information and the same may be available to the other users of the Website. Electric One Mobility Pvt. Ltd. will not be liable for the said disclosure and dissemination of such Personal Information to any third parties in any manner whatsoever.

Electric One Mobility Pvt. Ltd. may disclose aggregated information about the use of the Website, but it will never contain Personal Information. Electric One Mobility Pvt. Ltd. does not disclose Personal Information to third parties in the normal course of operations, unless provided herein. However, in situations when Electric One Mobility Pvt. Ltd. is legally obligated to disclose information to the government or other third parties or under a Court order, Electric One Mobility Pvt. Ltd. will do so.

Electric One Mobility Pvt. Ltd. implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks. Electric One Mobility Pvt. Ltd. will not be liable for any illegal act of any third party which breaches the security settings of the website.

2.    Shared Personal Information

You are required to submit Your information at the time of making an online purchase on the Website. Electric One Mobility Pvt. Ltd. uses an online payment gateway that is operated by a third party and the information that You share with Electric One Mobility Pvt. Ltd. is transferred and shared with such third party payment gateway operator. The said operator may also have access to Your online purchase history/details that You make from the Website. Electric One Mobility Pvt. Ltd. will not be liable in whatsoever manner for the information shared by You on the third party payment gateway operator.

Extremely sensitive information like Your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same. Electric One Mobility Pvt. Ltd. will not be liable for any illegal act of any third party which breaches the security settings of the website.

3.    Data User consent

I give Electric One Mobility Pvt. Ltd. and/or its affiliated and group companies and/or their employees (collectively “Electric One Mobility Pvt Ltd.”), agents, and its Retail network my consent and permission to send me communication about their products and services, offers and promotions, events, research, news or any other communication related to Electric One through phone, SMS, written communication, E-Mail or any other legal means, from time to time. In light of the Telecom Regulatory Authority of India (TRAI) guidelines, I hereby authorize Electric One Mobility Pvt. Ltd. and its agents and its Retail network to communicate with me through the phone and/or SMS and I agree that I am explicitly soliciting communication from Electric One Mobility Pvt. Ltd. and its agents and its Retail network even if my number/numbers is/are registered in the National Do Not Call Registry By clicking on “Submit” I agree that Electric One can use, collect, receive, possess, store, handle, process, disclose, transfer and use my data within and outside of my country as stated in its Privacy Policy available at: privacy policy page link. I understand that should I change my mind and choose to not receive offers based on my previous orders and my interests, I can inform Electric One Mobility Pvt. Ltd. by sending an E-Mail to info@electric-one.com at any time to stop using my contact information to contact me or to send me any offers.

4.    Links to Third Party Websites

The Website and any E-Mail sent to You may also contain/display third-party advertisements and links to other websites or products and services. Electric One Mobility Pvt. Ltd. does not provide any Personal Information to these third-party websites or agents or advertisers, however Electric One Mobility Pvt. Ltd. reserves the right to share with You the advertisement mailers on behalf of any other parties. If You choose to open the said third party advertisements, Electric One Mobility Pvt. Ltd. will not be liable in any manner for the act/transaction/information sharing with the said third party.

In the event a vehicle is listed at an incorrect price due to typographical, photographic, or error in pricing information, the company shall have the right to refuse or cancel any orders placed for vehicle listed at the incorrect price.

Electric One Mobility Pvt. Ltd. will contain links to other websites (“Linked Site”) on E-Mail sent to You and the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, Electric One Mobility Pvt. Ltd. unless expressly specified on the Website. Electric One Mobility Pvt. Ltd. is not responsible for any form of transmission, whatsoever, received by You from any Linked Site. Accordingly, Electric One Mobility Pvt. Ltd. does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Electric One Mobility Pvt. Ltd. control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Electric One Mobility Pvt. Ltd. of the website, the website’s provider, or the information on the website.

The information provided by You to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that You review the privacy policy on any such websites prior to using such websites.

These “third-party“ websites and advertisers may use technology to send the advertisements that appear on the Website directly to Your browser. In such cases, the third party websites or advertisers automatically receive Your IP address. They

may also use cookies, JavaScript, web beacons and other technologies to measure the effectiveness of their advertisements and to personalize advertising content. Electric One Mobility Pvt. Ltd. does not have access to or control over cookies or other features that such third party websites and advertisers may use, and the information practices of these third-party websites and advertisers are not covered by this Policy. Please contact them directly for more information about their privacy practices.

5.    Security

Electric One Mobility Pvt. Ltd. strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Electric One Mobility Pvt. Ltd. adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Electric One Mobility Pvt. Ltd. stores Your personal data.

Electric One Mobility Pvt. Ltd. is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

Notwithstanding anything contained in this Policy or elsewhere, Electric One Mobility Pvt. Ltd. shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A “Force Majeure Event” shall mean any event that is beyond the reasonable control of Electric One Mobility Pvt. Ltd. and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

6.    Disclosure

Electric One Mobility Pvt. Ltd. will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization.

Electric One Mobility Pvt. Ltd. may disclose any information Electric One may have about You (including Your identity) if Electric One Mobility Pvt. Ltd. determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Electric One Mobility Pvt. Ltd.‘s rights or property, or the rights or property of users of the Website, including Electric One Mobility Pvt. Ltd.‘s customers. Electric One Mobility Pvt. Ltd. reserves the right at all times to disclose any information that Electric One Mobility Pvt. Ltd. deems necessary to comply with any applicable law, regulation, legal process or governmental request.

Notwithstanding anything contained in this Policy or elsewhere, Electric One Mobility Pvt. Ltd. shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

Electric One Mobility Pvt. Ltd. also may disclose Your information when Electric One Mobility Pvt. Ltd. determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes

You acknowledge and agree that Electric One Mobility Pvt. Ltd. may preserve any communication by You with Electric One Mobility Pvt. Ltd. through the Website or any Service, and may also disclose such data if required to do so by law or if

Electric One Mobility Pvt. Ltd. determines that such preservation or disclosure is reasonably necessary to:

(1) comply with legal process; (2) enforce this Policy; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property or personal safety of Electric One Mobility Pvt. Ltd., its employees, users of, or visitors to, the Website, and the public.

7.    User Discretion

You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content.

You can add or update Your Personal Information on a regular basis. When You update information, Electric One Mobility Pvt. Ltd. will keep a copy of the prior version for its records.

Notwithstanding anything contained in this Policy or elsewhere, Electric One Mobility Pvt. Ltd. shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

Electric One Mobility Pvt. Ltd. may, send direct advertisement mailers to You at the address given by You which could contain details of the products or services displayed on Electric One Mobility Pvt. Ltd. or of any third party not associated with Electric One Mobility Pvt. Ltd..

You have the option to opt-out of this direct or third party mailer Electric One Mobility Pvt. Ltd. respects Your privacy and if You do not want to receive e-mail or other communications from Electric One Mobility Pvt. Ltd. , For any query or assistance, feel free to Contact Us.

(If You do not want Electric One Mobility Pvt. Ltd. to use Personal Information Pvt. Ltd., for any query or assistance, feel free to Contact Us. It is pertinent to mention

that the Disclosure Clause as mentioned herein above will be adhered to in any case.)

The ‘Help’ portion of the toolbar on most browsers will tell You how to prevent Your browser from accepting new cookies, how to have the browser notify You when You receive a new cookie, or how to disable cookies altogether. Further, You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Website  of its manufacturer. However, as cookies allow You to take advantage of some of the Website’s features, some of the Website’s features and services may not function properly if Your cookies are disabled. It is therefore, recommended that You leave the cookies turned on. For instance, if You block or otherwise reject Electric One Mobility Pvt. Ltd.‘s cookies, You will not be able to add items to Your shopping cart, proceed to checkout, or download any of Electric One Mobility Pvt. Ltd.‘s Content or avail of Electric One Mobility Pvt. Ltd.‘s services that require You to log in.

8.    General Provisions

By accessing the Website, You have agreed to the terms set out in this Policy. This Policy should be at all times read along with the Terms of Use of the Website.

Unless stated otherwise, the Policy applies to all information that Electric One Mobility Pvt. Ltd. has about You and Your account.

By using this Website and the products, content and services provided on the Website, You agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any the country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third party vendors or agents of Electric One Mobility Pvt. Ltd. such as credit card processors, web hosting providers, communication services, and web analytic providers, to help

facilitate Electric One Mobility Pvt. Ltd. in providing certain functions. Electric One Mobility Pvt. Ltd. will not be liable in whatsoever manner for the information shared by You on the third party payment gateway operator.

Electric One Mobility Pvt. Ltd. may make changes to this Policy, from time to time at Electric One Mobility Pvt. Ltd.‘s sole discretion or on account of changes in law, however Electric One Mobility Pvt. Ltd. the revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes.

Electric One Mobility Pvt. Ltd. may E-Mail periodic reminders of the notices and conditions, unless You have instructed Electric One Mobility Pvt. Ltd. not to, but You should check the Website frequently to see recent changes. Notwithstanding the above, Electric One Mobility Pvt. Ltd. shall not be required to notify You of any changes made to the Policy.

If You choose to visit the Website, Your visit and any dispute over privacy is subject to this Policy and the Website’s Terms of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

The ‘Help’ portion of the toolbar on most browsers will tell You how to prevent Your browser from accepting new cookies, how to have the browser notify You when You receive a new cookie, or how to disable cookies altogether. Further, You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Website  of its manufacturer. However, as cookies allow You to take advantage of some of the Website’s features, some of the Website’s features and services may not function properly if Your cookies are disabled. It is therefore, recommended that You leave the cookies turned on. For instance, if You block or otherwise reject Electric One Mobility Pvt. Ltd.‘s cookies, You will not be able to add items to Your shopping cart, proceed to checkout, or download any of Electric One Mobility Pvt. Ltd.‘s Content or avail of Electric One Mobility Pvt. Ltd.‘s services that require You to log in.

9.    Contact

For any query or assistance, feel free to Contact Us with subject line – PRIVACY POLICY – Electric One Mobility Pvt. Ltd.

All rights reserved.